Learn What's Needed for Agent-to-Agent Interoperability
Users are rapidly adopting conversational assistants, but no single agent can do everything that a user needs.
The Open Voice Network Interoperability and TrustMark Initiative projects are creating standards that will enable independently developed conversational assistants to collaborate in addressing users’ goals in order to provide a more frictionless user experience.
This webinar presents the Open Voice Network’s progress toward developing these standards. It reviews the overall framework of the standards, describes initial specifications, and demonstrates a standards-based collaboration between two independent agents with a simple use case. The goal of the webinar was to update the technical community and get feedback on our progress to date.
To help us reach these goals during the webinar, the Open Voice Network was excited to welcome:
– Dr. Deborah Dahl – Principal, Conversational Technologies; Senior Advisor, Open Voice Network
– David Attwater – Senior Research Scientist, Talkmap; Senior Technical Advisor, Open Voice Network
– Emmett Coin – Founder, CTO, and Industrial Poet, ejTalk; Senior Technical Advisor, Open Voice Network
This webinar took place on Wednesday, 22 March at 17:00 Central European Time / 12:00 Eastern Daylight Time / 09:00 Pacific Daylight Time.
Agent-to-Agent Interoperability Demo
This demo of agent-to-agent interoperability was presented by Emmett Coin during the Interoperability Protocols for Conversational Assistants webinar. The excerpt introduces a use case to demonstrate what a standards-based collaboration between multiple independent agents could look like.
Full Webinar Recording
We encourage everyone to watch the entire Interoperability Protocols for Conversational Assistants webinar. Find the recording below or on the Open Voice Network YouTube channel.
Additional Resources from the Webinar
The presentation slides and the chat / Q&A transcript from the webinar are both available for further reading. Click the buttons below to open each file in a new tab.
Meet the Panelists
We would like to thank these exceptional leaders from our Architecture Work Group for leading the Interoperability Protocols for Conversational Assistants webinar. Please click on each individual’s name to learn more about their background.
Dr. Deborah Dahl
Principal, Conversational Technologies; Senior Advisor, Open Voice Network
Dr. Deborah Dahl
Principal, Conversational Technologies; Senior Advisor, Open Voice Network
David Attwater
Senior Research Scientist, Talkmap; Senior Technical Advisor, Open Voice Network
David Attwater
Senior Research Scientist, Talkmap; Senior Technical Advisor, Open Voice Network
David expertise spans the whole gamut of language technologies, from core-technology to customer experience. As a voice user interface designer David has spent many hours working directly with end-users to understand how to use conversational technologies to match user needs and behaviors with the needs of the enterprise.
David currently has the role of Senior Scientist with Talkmap building core-capability in conversational analytics and training clients in how to gain insights from live agent, IVR and Bot conversations.
David is a senior technical advisor to the Open Voice Network (OVON), helping to lead the work on creating standards for interoperability of conversational agents.
Emmett Coin
Founder, CTO, and Industrial Poet, ejTalk; Senior Technical Advisor, Open Voice Network
Emmett Coin
Founder, CTO, and Industrial Poet, ejTalk; Senior Technical Advisor, Open Voice Network
Emmett enjoys substantial experience in R&D and prototyping solutions that include most of the technologies and methodologies used in the course of computer and speech industry history.
Emmett's current research includes immersive speech platforms for next generation conversational systems. And he actively engages in complex early stage challenges requiring machine intelligence.
As founder of ejTalk, Emmett is the CTO and holds the title Industrial Poet. He is the architect of the ejTalk Conversation Manager.
Emmett helps shape this industry as a senior technical advisor to the Open Voice Network (OVON) in addition to other speech related groups (IEEE, ACM, AVIOS, etc.).
About OVON
The Open Voice Network Interoperability and TrustMark Initiative projects seek to make voice technology worthy of user trust—a task of critical importance as voice emerges as a primary, multi-device portal to the digital and IOT worlds, and as independent, specialist voice assistants take their place next to general purpose platforms. The Open Voice Network projects will achieve its vision through the communal development and adoption of industry standards and usage guidelines, industry education and advocacy initiatives, and the development and documentation of voice-centric value propositions. As a directed fund of The Linux Foundation, OVON enjoys access to the expertise and shared legal, operational, and marketing services of The Linux Foundation, a world leader in the creation of open source projects and ecosystems.