An online workshop by invitation to discuss the interoperability of voice applications.
Perceived problem: voice applications on different platforms cannot easily communicate and share data. For example, a shopping application on platform A cannot invoke a payment application on platform B, provide it with billing information, and then receive results of the payment application before continuing with fulfilment processing.
Workshop goal: to explore various approaches for implementing interoperability of voice applications within and across platforms.
The Open Voice Network will use knowledge from this workshop to assist in designing a standards-based approach to voice application interoperability.
Thank you to our selected presenters and moderators. Each talk will be 15 minutes + 5 minutes for Q&A. Recordings will be available following the workshop.
JUNE 15 | THEME: UNDERSTAND THE PROBLEM | Host: James A. Larson, Speech Technology Conference, US
|7:00 PST||Welcome and workshop challenge||Jon Stine, Open Voice Network, USA|
|7:10 PST||Conversational interoperability: the need and approaches||Shyamala Prayaga, Ford Motor Company, USA and James A Larson, SpeechTEK Conference, USA|
|7:35 PST||The future of interoperable conversational agents – and why this is so important||Ian Utile, CEO, Attn.live; Susan Bearden, Director of Digital Programs at InnovateEDU; Bradley Metrock, CEO, Score Publishing; Moderated by Jon Stine, Open Voice Network|
|8:00 PST||Breakout rooms (40 min) \\*\*What are the opportunities?\*\*||Breakout Room 1 Moderator: Shyamala Prayaga, Ford Motor Company, USA|
Breakout Room 2 Moderator: Chris Parker, ebullient.com, The Netherlands
Breakout Room 3 Moderator: David Attwater, Talkmap Inc., UK
|8:40 PST||Breakout reports & peaking points for The Voice Agent Interoperability Manifesto||Maarten Lens-FitzGerald, Project Zilver, The Netherlands|
|9:00 PST||Optional break out rooms for Special Interest Groups|
JUNE 16 | THEME: IDENTIFY CANDIDATE SOLUTIONS | Host: Shyamala Prayaga, Ford Motor Company, US
|7:00 PST||Voice user interfaces for interoperable voice agents||Michael McTear, Ulster University, Northern Ireland|
|7:20 PST||Key Issues||David Attwater, Talkmap Inc., UK|
|7:40 PST||ISO compatible standard for voice agents||Tobias Martens, Whoelse.ai, Germany|
|8:00 PST||Breakout rooms (40 min) \\*\*What are the technical and standards challenges?\*\*||Breakout Room 1 Moderator: Michael McTear, Ulster University, Northern Ireland; Scribe: Emily Banzhaf|
Breakout Room 2 Moderator: John Trammell, Target, USA; Scribe: Oita Coleman
Breakout Room 3 Moderator: James A. Larson, Speech Technologies Conference, USA; Scribe: Jon Stine
|8:40 PST||Breakout reports and update wording of voice agent manifesto||Maarten Lens-FitzGerald, Project Zilver, The Netherlands|
|9:00 PST||Optional breakout rooms for special interest groups|
JUNE 17 | THEME: MOVE FORWARD | Host: David Attwater of Talkmap Inc.
|7:00 PST||What we can learn from Amazon Vii||Michael McTear, Ulster University, Northern Ireland|
|7:20 PST||Magenta: our journey, and the future of voice assistance||Bernhard Hochstätter, Deutsche Telekom, Germany|
|7:40 PST||Areas of IPA standardization||Dirk Schnelle-Walka, Modality.ai, Germany|
|8:00 PST||The danger of digital whispers: understanding the dimensions of trust in interoperable voice agents||Leigh Clark, Swansea University, UK|
|8:20 PST||Interactive Conversational agents at the BBC||Chris Dix, Head of Architecture at BBC, UK|
|8:40 PST||Accept manifesto, next steps, and review of workshop challenge||Jon Stine, Open Voice Network, USA|