An online workshop by invitation to discuss the interoperability of voice applications.
Perceived problem: voice applications on different platforms cannot easily communicate and share data. For example, a shopping application on platform A cannot invoke a payment application on platform B, provide it with billing information, and then receive results of the payment application before continuing with fulfilment processing.
Workshop goal: to explore various approaches for implementing interoperability of voice applications within and across platforms.
The Open Voice Network will use knowledge from this workshop to assist in designing a standards-based approach to voice application interoperability.
Thank you to our selected presenters and moderators. Each talk will be 15 minutes + 5 minutes for Q&A. Recordings will be available following the workshop.
JUNE 15 | THEME: UNDERSTAND THE PROBLEM | Host: James A. Larson, Speech Technology Conference, US | ||
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7:00 PST | Welcome and workshop challenge | Jon Stine, Open Voice Network, USA |
7:10 PST | Conversational interoperability: the need and approaches | Shyamala Prayaga, Ford Motor Company, USA and James A Larson, SpeechTEK Conference, USA |
7:35 PST | The future of interoperable conversational agents – and why this is so important | Ian Utile, CEO, Attn.live; Susan Bearden, Director of Digital Programs at InnovateEDU; Bradley Metrock, CEO, Score Publishing; Moderated by Jon Stine, Open Voice Network |
8:00 PST | Breakout rooms (40 min) \\*\*What are the opportunities?\*\* | Breakout Room 1 Moderator: Shyamala Prayaga, Ford Motor Company, USA Breakout Room 2 Moderator: Chris Parker, ebullient.com, The Netherlands Breakout Room 3 Moderator: David Attwater, Talkmap Inc., UK |
8:40 PST | Breakout reports & peaking points for The Voice Agent Interoperability Manifesto | Maarten Lens-FitzGerald, Project Zilver, The Netherlands |
9:00 PST | Optional break out rooms for Special Interest Groups | |
JUNE 16 | THEME: IDENTIFY CANDIDATE SOLUTIONS | Host: Shyamala Prayaga, Ford Motor Company, US | ||
7:00 PST | Voice user interfaces for interoperable voice agents | Michael McTear, Ulster University, Northern Ireland |
7:20 PST | Key Issues | David Attwater, Talkmap Inc., UK |
7:40 PST | ISO compatible standard for voice agents | Tobias Martens, Whoelse.ai, Germany |
8:00 PST | Breakout rooms (40 min) \\*\*What are the technical and standards challenges?\*\* | Breakout Room 1 Moderator: Michael McTear, Ulster University, Northern Ireland; Scribe: Emily Banzhaf Breakout Room 2 Moderator: John Trammell, Target, USA; Scribe: Oita Coleman Breakout Room 3 Moderator: James A. Larson, Speech Technologies Conference, USA; Scribe: Jon Stine |
8:40 PST | Breakout reports and update wording of voice agent manifesto | Maarten Lens-FitzGerald, Project Zilver, The Netherlands |
9:00 PST | Optional breakout rooms for special interest groups | |
JUNE 17 | THEME: MOVE FORWARD | Host: David Attwater of Talkmap Inc. | ||
7:00 PST | What we can learn from Amazon Vii | Michael McTear, Ulster University, Northern Ireland |
7:20 PST | Magenta: our journey, and the future of voice assistance | Bernhard Hochstätter, Deutsche Telekom, Germany |
7:40 PST | Areas of IPA standardization | Dirk Schnelle-Walka, Modality.ai, Germany |
8:00 PST | The danger of digital whispers: understanding the dimensions of trust in interoperable voice agents | Leigh Clark, Swansea University, UK |
8:20 PST | Interactive Conversational agents at the BBC | Chris Dix, Head of Architecture at BBC, UK |
8:40 PST | Accept manifesto, next steps, and review of workshop challenge | Jon Stine, Open Voice Network, USA |