Industry Advisor Council

Dan Miller founded Opus Research in 1986 and helped define Conversational Commerce through consulting engagements and by authoring reports, advisories and newsletters addressing business opportunities related to automated speech and natural language processing.

As Director of the New Electronic Media Program at LINK Resources from 1980-1983, he helped define one of the first continuous advisory services in the information industry. He then held management positions at Atari, Warner Communications and Pacific Telesis Group (now part of AT&T). He edited and published Telemedia News & Views, a highly regarded monthly newsletter regarding developments in voice processing and intelligent network services. He also served as Editor-in-Chief of The Kelsey Report, where he oversaw the launch of advisory services on local online commerce, voice and wireless commerce, and global directories.