Interoperability of Conversational Assistants

Moderated by Open Voice Network Executive Director Jon Stine

Interoperability—the sharing of dialogs between conversational assistants and agents of different technological parentage—is an essential capability to reach the value of what will become a Worldwide Voice Web. Most importantly, it must also be worthy of individual and enterprise user trust.

Join members of the Open Voice Network’s Architecture Work Group on Wednesday, 24 August at 18:00 CET / 12:00 ET / 9:00 PT for a 30-minute discussion on voice-agent-to-voice-agent interoperability, focusing on their recently published white paper, Interoperability of Conversational Assistants.

[Click here to find the white paper and leave your feedback]

This webinar will include a panel discussion and Q&A session. Guided by moderator Jon Stine, the session will feature panelists Deborah Dahl, Jim Larson, Boris Volfson, and Kiran Kadekoppa. We look forward to sharing our findings with you!

Interoperability of Conversational Assistants

Time: 24 August | 18:00 CET / 12:00 ET / 9:00 PT

Panelists:

  • Jon Stine – Moderator | Executive Director at Open Voice Network
  • Deborah Dahl | Principal at Conversational Technologies
  • Jim Larson | Senior Advisor at Open Voice Network
  • Boris Volfson | Principle UX Designer at Nuance Communications
  • Kiran Kadekoppa | Co-Founder & CTO at HUEX Labs

Panelist Bios:

Jon Stine – Moderator | Executive Director at Open Voice Network

Jon Stine is the Executive Director of the Open Voice Network (OVON), the Linux Foundation community dedicated to the development of technical standards and usage guidelines for the emerging world of voice assistance. Prior to OVON, Jon served in global executive roles for the Intel Corporation and Cisco Systems. He lives in Portland, Oregon.

Deborah Dahl | Principal at Conversational Technologies

Deborah Dahl works on innovative, practical and scalable conversational systems that push the boundary between theory and applications. She has a long-standing interest in standards and interoperability of conversational systems, including work on the DARPA Air Travel Information System and voice and multimodal standards in the World Wide Web Consortium. She is currently the Senior Advisor for Interoperability Content for the Open Voice Network. As Principal of Conversational Technologies, she assists her clients in creating state of the art conversational solutions. She has written many technical papers and three books, including Multimodal Interaction with W3C Standards: Toward Natural Interfaces to Everything. Her fourth book, Natural Language Understanding with Python, is scheduled for publication in early 2023. Dr. Dahl has a Ph.D. in linguistics from the University of Minnesota with post-doctoral studies in cognitive science at the University of Pennsylvania.

Jim Larson | Senior Advisor at Open Voice Network

Jim was chair/co-chair of the W3C Voice Browser Working Group that standardized VoiceXML dialog, speech recognition grammar, speech synthesis, and language lexicon pronunciation family of XML languages. He as been chair/co-chair for 12 of the yearly Speech Technology conferences, and he has taught courses in developing speech applications as an Adjunct Professor at Portland State University. Jim has many years of industrial computing experience from working at Sperry-Rand, Honeywell, and Intel. He has a pet schnauzer named Omitfo.

Boris Volfson | Principle UX Designer at Nuance Communications

Boris Volfson is a Principle UX Designer at Nuance/Microsoft. He cares and thinks a lot about omnichannel and multi-model experiences. He’s created Conversational AI solutions in phone, mobile, automotive, and smart home contexts over the last fifteen years. He also focuses on multi-lingual and inclusive design.

Kiran Kadekoppa | Co-Founder & CTO at HUEX Labs

Kiran has worked at Bank of America for over 17years (full time & contract) and the last 4 years of those as Vice President of Architecture, Conversational Commerce AI group. Kiran has built enterprise software that is in the hands of millions of end users and has a deep understanding of Customer Experience Design technology. He is very passionate about Conversational AI bringing new services to the customers. Kiran is a Voice AI enthusiast and volunteers with Open Voice Network which is a Linux Foundation standards body for building Voice Interoperability initiative to make Voice more accessible services across ecosystems. Kiran has been on conference panels educating the world about the impact of Conversational AI and how it is helping businesses achieve higher ROI and customer satisfaction. He is also a contributor to many of the Voice AI forums and blogs. Kiran leads the Technology Strategy and Product Roadmap at HUEX Labs for building more industry agnostic Voice AI solutions.